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How can I pay?

During checkout you can select either credit card or PayPal payment. Credit card payments are processed through a secure gateway and no card information is stored or accessed by us. E-checks may be processed via PayPal. Please contact us for institutional orders which require payment via a physical check or electronic transfer.

When/how are orders shipped?

US orders are shipped by first class mail from 07920.
Orders are typically filled within 24 to 48 hrs

Do you ship outside the US or overnight delivery?

I can ship via Air Mail, Global Priority Mail, or FedEx
Standard shipping rates are calculated during checkout
Here are some example rates:

LocationCarrierStarting Cost
USFirst Class Mail$3.95
USExpress Mail (1-2 days)$20
CanadaUSPS Air Mail$4.94
All Others
(were allowed by US law)
USPS Air Mail$4.94
AllFedExget quote

Note: There is no tracking or insurance on USPS Air Mail and International Priority Mail.
Rates apply only to countries without special import/export regulations on this type of product
FedEx must be used for tracking or insurance on shipments outside the US or the shipment value exceeds $50
Please e-mail for all other rates

What product will let me hide my set top box?

We have a wide variety of products that allow you to hide your set top box behind closed doors. Our Motorola Style IR Receiver is the cheapest product and is design to plug directly into the back of your set top box EXT IR IN port. If your set top box does not have an EXT IR IN port a great alternative is our USB Powered IR Repeater cable. We also have three varieties of IR repeater kits which allow you to control more than one device behind closed doors and have connectors or screw terminal interconnect to allow easy in wall wiring or cable extension. The easiest way to choose the best product is to e-mail us a list of your equipment and we will help you pick the best system for your particular setup.

What about hiding a bluray player, apple tv, xbox, or other IR device?

All of our ir repeaters are wide band and can be used to hide just about any box with an infrared remote within a cabinet. If you are not sure which product to purchase just send us the maodel numbers of your equipment and we'll help you pick the best choice

Are your IR repeaters plasma and CFL proof?

All of our devices are CFL & Plasma Proof

What's the difference between Arris and Motorola?

We receive a lot of questions about Arris vs Motorola. For example. "I have an arris DCX3400, but your site mentions a Motorola DCX3400 set top box. What is the difference? In 2015 Arris aquired motorola home products and for about 2 years producted products under both the arris and motorola name. After 2017, however, Arris stoped using the motorola name on their set top box and cable model line and started producing products with only the Arris name. Therefore, the important characteristic is the model number. You can interchange the two brnad names when shopping on our site

Can you provide LIRC installation instructions?

Check these sites:
KnoppMyth / Dish - has a ton of info that applies to controlling devices other than dish receivers as well as other distributions besides Debian (i.e. Fedora)
KnoppMyth / Dish Mirror - some isps seem to block port 8080. You can use the mirror site of the above instructions if you have trouble.
LIRC Setup - used to be - has instructions on using the ir blaster without installing a second instance of LIRC
LIRC Receiver on Debian - useful info for other distributions as well.

Explain the Double Headed IR Blaster

The double headed IR Blaster allows you to control two devices from a single serial port. The same IR commands are sent out each head of the IR blaster so your two devices must have different command sets. If you wish to control two identical pieces of equipment you will need to check and see if you can configure one of the two devices for an alternate IR command set so that they do not interfere with each other. Most dish boxes and some cable boxes seem to have the ability to do this. LIRC Setup has a page with more info on the various command sets of dish boxes.

Explain the quad kit

The IR Blaster quad kit is similar to the double headed IR blaster, except it allows you to control up to 4 devices. All 4 heads will send the exact same IR codes.

Do your IR Receivers and Blasters work with SnapStream BeyondTV?

There are several posts on the SnapStream forums with information on howto use winlirc ir blasters using the transmit.exe program that is included in winlirc. The forum also has information on using irex and the ir receivers from this site. See the next FAQ post for additional information on using winlirc.

Will your IR Products work with anything other than Freevo, MythTV, and SnapStream?

Under windows, you can use winlirc. If you are planning to use my product exclusively under windows include a note with your order for a windows optimized unit. Otherwise, they are optimized for linux. Theoretically, you can use girder along with winlirc to control any program such as sagetv, windows mce, or ReplayTV. Unfortunately, I do not have any of these programs and I do not have any instructions on how they operate. Therefore, I can only provide support for linux based systems.

The settings for winLIRC are as follows:
Port: Select the correct com port for your PC. You may need to check your Manual
Speed: 115200 (set to the highest possible)
Receiver Type: DCD Device
Sense: Autodetect
Animax (enable DTR): Do not check
No tray icon: optional
Transmitter Settings, Inverted: Do not check
Transmitter Settings, Hardware Carrier: Do not check
Transmitter Settings, DTR: select if you are using a linux device with windows (not recommended)
Transmitter Settings, TX: select if you are using a windows optimized IR Blaster (recommended for winlirc)

Where can I get LIRC Remote codes

The LIRC page maintains a database of LIRC remote codes. If they do not have the code you are looking for you can also try the LIRC or MythTV mailing list. Most likely someone already has recorded the codes you are looking for.
You could also use one my IR Receivers to record your own codes. As a special bonus for reading this much of the FAQ - if you are short on cash and need a receiver for just a few days to record codes you can order one and then ship it back to me when you are done with it. As long as I receive it back within 30 days of your order I can refund the purchase price.

How can I control some components in a closet or cabinet without a PC?

You can use an IR Repeater System to relay IR commands from an in wall IR receiver to up to 4 components in a remote location. Contact me if you need to control more than 4 devices.

Do you have any PVR 150 products

UPDATE: Hauppauge PVR 150 compatible IR Receiver products are now available.

Can I use a blaster and receiver on 1 serial port

Yes, you can use an ir blaster and ir receiver on a single serial port, however at this time we don't have any official products to do this. Some people have bought an ir blaster and receiver and hacked them to one DB9 connector. We have also shipped a few splitter devices for beta testing and hope to offer them to the general public soon. Conact us if you are interested in learning more about this testing.

I don't have a serial port, what should I do?

More information is on the no serial port page

I want to control A LOT of devices

We have had several clients interested in controlling a large number of ir devices. For example, we have seen several applications where it was desired to test several hundred set top boxes from a single PC. We suggest the Applied Digital Ocelot with 16 Zone IR Modules for this type of application. More information on these devices is available on the special order page. Feel free to contact us with the requirements of any specialized applications.

How do I fix the DST start/end times on my KnoppMyth Box

I know this is completely un-related to IR Blasters and IR Receivers, but it is good info that I needed to know so I'm saving here for others to see too.

Before Updating:

$ zdump -v /etc/localtime | grep 2007
/etc/localtime  Sun Apr  1 06:59:59 2007 UTC = Sun Apr  1 01:59:59 2007 EST isdst=0 gmtoff=-18000
/etc/localtime  Sun Apr  1 07:00:00 2007 UTC = Sun Apr  1 03:00:00 2007 EDT isdst=1 gmtoff=-14400
/etc/localtime  Sun Oct 28 05:59:59 2007 UTC = Sun Oct 28 01:59:59 2007 EDT isdst=1 gmtoff=-14400
/etc/localtime  Sun Oct 28 06:00:00 2007 UTC = Sun Oct 28 01:00:00 2007 EST isdst=0 gmtoff=-18000

Update The System:

$ wget
# dpkg --install tzdata_2007a-3_all.deb

After Updating:

$ zdump -v /etc/localtime | grep 2007
/etc/localtime  Sun Mar 11 06:59:59 2007 UTC = Sun Mar 11 01:59:59 2007 EST isdst=0 gmtoff=-18000
/etc/localtime  Sun Mar 11 07:00:00 2007 UTC = Sun Mar 11 03:00:00 2007 EDT isdst=1 gmtoff=-14400
/etc/localtime  Sun Nov  4 05:59:59 2007 UTC = Sun Nov  4 01:59:59 2007 EDT isdst=1 gmtoff=-14400
/etc/localtime  Sun Nov  4 06:00:00 2007 UTC = Sun Nov  4 01:00:00 2007 EST isdst=0 gmtoff=-18000